When you come in, our staff will check your unit in and ask
you a few question regarding what issues you are experiencing.

Next, we will require an initial diagnosis fee of $75.00 + GST,
this fee is non-refundable
(it covers our technicians time diagnosing your unit).
Should you decide to have your piece repaired, this amount
will be deducted from your final invoice.

Hourly Repair Rate $100.00 per hour plus GST,
please keep in mind any shop supplies, parts & accessories that are required will be charged accordingly.

Once your item is in our shop, it will be checked over and
a diagnosis will be completed.

Main Store Address - 1314a - 9th Avenue SE Calgary

If your item can be repaired for under $250 we will
undertake the repairs without notification, if the
estimate is over $250 you will be contacted for
authorization.

After your approval, That Old Retro Store will repair, clean
& provide parts and accessories to complete the repair,
turnaround time is within a couple weeks depending on the
availability of parts.

Some of the steps in our repair process:
Burnt out lamps will replaced, upgraded to LED, on request
Circuit boards are hand re-soldered as needed
All controls and switches are cleaned
Replacing belts
Each unit is fully tested